軟技能系列

程度

進階

• Business Analysis Requirements Management and Communication
• Planning Business Analysis Communication and Monitoring

• Soft Skills Series:
  • Negotiation Strategy (archived webinar) 

• Administrative Professionals: Maximizing your Relationship with Your Boss
• Managing Multigenerational Employees
• Administrative Professionals: Interacting with Others

• Customer Interactions
• Presenting Your Case

• Soft Skills Series:
• Empowering People in Workplace to Create Engagement Culture (archived webinar) 
• Soft Skills Series – Communication:
  • Effective Messages to Enhance Trust with Audience (archived webinar)
  • Positive Communication (archived webinar)
  • Communicate with Clarity and Confidence (archived webinar)
  • Storytelling to Engage Your Audience (archived webinar)
• Communication Skills
• Business Writing: Know your Readers and Your Purpose 

• Business Writing: How to Write Clearly and Concisely

• Creating and Maintaining a Positive Work Environment
• Business Analysis Competencies: Personal Skills
• Writing for Technical Professionals: Effective Writing Techniques